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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Pickup info:

At your hotel or Innoviet office 158 Bui Vien St, Dist 1 HCMC


Notes:

Inclusion:

  • Transportation: Minivan, boat, rowing boat…
  • English speaking guide.
  • One small bottle of water / passenger.
  • Entrance fee.
  • Home-stay: There are 2 home-stays: typical house and new style house.

    • Typical house: beautiful view (river view, nice garden), beds with mattress.
    • New style house: private room for group 2 or 4 people in 1 room, beds have Vietnamese mattress.
  • No sheet, river view, bathroom.
  • First lunch and meals at the home-stay.
  • Hotel in Can Tho, hotel in Sa Dec.


Exclusion
:

  • First breakfast and meals in Can Tho, Dong Thap
  • Personal expenses
  • Insurance