Caring For The Customer
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.
Mekong Delta 2 days - Real Mekong Experience
has an average customer care rating of
5.00
(out of a possible 5). The scores for each parameter are:
- Service of Staff................................................................................... 5.00
- Quality of Information ...................................................................... 5.00
- Overall Experience .......................................................................... 5.00
- Safety/Organization ......................................................................... 5.00
- Overall Impression/ Value.............................................................. 5.00
Pickup info:
Pick-up at your hotel or Innoviet office 158 Bui Vien St, Dist 1 HCMC.
Notes:
Inclusion
- Transportation: Minivan, boat, rowing boat, cycle…
- English speaking guide
- One small bottle of water / passenger
- Meals: 1 breakfast, 2 lunches, 1 dinner
- Entrance fee
- Home stay: There are 2 home stays: typical house and new style house
- Typical house: beautiful view (river view, nice garden), beds with mattress
- New style house: private room for group 2 or 4 people in 1 room, beds have Vietnamese mattress – no sheet, river view, and share bathroom
Exclusion
- Personal expenses
- Insurance
- Tips and Gratuities
