Saigon - Ho Chi Minh City Hotel Reviews

i really only have good things to say about this hotel, so if you just work on the basis of 10/10 for everything you won,t go far wrong.- 08/01/2010, Mr. christopher prew

Extremely clean and friendly staffs.- 26/08/2008, Mr. khoo Poh Kwang Geoffrey

Great friendly hotel Staff run out and greet you as you arrive and escort you accross the busy road Breakfast was very good -- I have been in 5 star hotels with worse breakfasts Something new all the time- 19/08/2008, Mr. Stephen Jeffress

This hotel ios in a great location, walking distance to the main Ben Thanh market and in proximity to lots of restaurants and street shopping.It is quite new, clean and comfortable. The restaurant in the hotel is on the roof top so has a great 180 degree view of saigon and the food is great- a mixture of Asian an western dishes. I would highly recommend it.- 11/08/2008, Ms. Amanda Coyne

The superior room we had was nice and quiet, and clean.The bathroom was modern, clean and the only one on our 3 week travels in Vietnam that had a decent light over the mirror. The room service menu and incorrect pricing,and we were not advised it was a lot more expensive until the food was delivered to the room, and we just had to pay the extra. No breakfast menu and staff had a problem understanding and speaking englist so it was very hard to find out what was available to eat.We were billed for coffee at breakfast which we were not told about. We refused to pay. There was no security in the room or at the reception for valuables and we were forced to carry them around. Mainly because of this we would not stay there again.- 29/03/2010, Mrs. janice setlak

Accommodations are ok for a budget hotel. The room pictures on the website are exactly the same. This was a determining factor in booking this hotel as i was concerned that most of their competition did not show pictures of their rooms. Breakfast is very simple. Just a choice of eggs (scrambled or sunny side up), french bread and instant noodles. Restaurants and pho places are abundant in the area and are very cheap so you wont go hungry.- 02/10/2009, Mrs. Maria Angela Baybay - Tan

The Royal Pearl is an excellent hotel, all round great service and the reception staff and restaurant staff have good English. This is very important for travellers. It can make or break a holiday.- 20/04/2009, Ms. karen walsh

My wife and I really enjoyed staying at this hotel. Overall a very memorable experience. The hotel staff was very accomadating, and helped to arrange some tours that we found in a brochure. Our only complaint was the hotel restaurant. the breakfast buffet was okay, but they didn't have/serve half the stuff on their menu. I highly recommend staying here, but eating your meals elsewhere.- 26/03/2009, Mr. Brian Downs

this is a very bad experience for my first visit to hcmc-vietnam. this hotel practically has electricity tripping everyday and it could happen upto more than 5 times a day. our stay was for 5 days 4 nights. due to the fact that i booked this hotel thru an agent, their 1st reply was that the agent charge more than them if we go direct - i'm ok with paying abit more coz every agent needs to earn a commission. they even wanted to charge me extra for my child whom i've already inform the agent my child will be sleeping with me without extra bed. they say if i dont pay then they cant check us in. after much hassle, they contacted the agent and check us in pending confirmation from agent on the extra fees to be charged. they didn't even inform me when all has been cleared. we have a total of 12 adults and 2 children and we booked a total of 6 standard rooms. they even wanted to charge me for breakfast for 2 paxs whom had not taken their breakfast. when i wanted to check with them on the airport transfer by agent, they plainly reply that you can check your booking and call them direct without even offer to call & check. one very important thing to look out is that they even charge me for drinks which i've not taken from the mini fridge at the point of checkout. as we are rushing off to the airport, i simply pay them for the charges which they say. they didn't even gave me a breakdown on the charges, they simply gave me a total amount to pay. i will definitely not stay in this hotel again. there are many more hotels around the area for the same price. the only good opinion i had in this hotel is the lady who cleans the room, the one with better looks and smiling face and two of the staff in the restaurant. the worst are the ones tending the reception especially the lady who works the morning shift and the man who works the nite shift. their service is really really very bad.- 21/03/2010, Ms. Jenny Goh

Dear People , I have been to Vietnam many since 1992 . One thing for sure is this Duc Vuong Hotel is the TOP of the LINE . The people the service is some of the BEST . John Kellenbarger- 16/09/2009, Mr. John Kellenbarger

On arrival at about midday, the hotel tried to move us on to a sister outfit " just down the road". We declined to agree and after a while, they found a room for us which was very poorly lit. When we commented on this, they then offerred another room which we happily accepted. One can do without this hassle after a long air journey. The concierge at the front door spoke excellent english and was very helpful so deserved special mention. Everything else was "okay".- 12/07/2010, Mr. Desmond Gary Pluck

very helpful and friendly staff- 23/05/2010, Mr. WILLIAM STRAHL

any- 25/03/2010, Mr. boutet olivier

The reception staff wanted me to wait before leaving so they could check to see if I'd taken anything from the minibar, even after I told them I hadn't taken anything, which I thought was quite rude. This has never happened to me at any other hotel before. The hotel was incredibly crowded with numerous tour groups clogging up the lifts. One of the lifts broke. My room didn't have a window. The cleaning and porter staff were very nice and always said hello.- 29/01/2010, Ms. Tara Imrie

The Thang Long hotel was very pleasant, clean and comfortable. The booking service was a nightmare.- 06/03/2009, Ms. Dee Standley

The hotel is very well located. Very central and we could rent a motorbike from the hotel so that we did not have to worry about the parking or the fact to hand in the bike late at night. Big negative point is that staff is friendly but never tries to help you. They just stick at the hotel policy. For instance, we arrive quite early in the morning (4.30am). No room was available but the VIP room, 63$. They didnot try to find us any alternative but paying the all fees (just for 5h sleep). We tried to bargain half the price but no. So we had to find another hotel just for hald a day at 5am! If i had the choice, next time, I think I'll choose a hotel next to Ben Thanh market as there are more activities there and it is much cheaper. Also, staff in the hotel do not speak very well english.- 25/08/2008, Mr. Dai Hoa UONG

Welcome was offhand. At the end they double charged us for drinks from the bar fridge. We asked them to make a phone call for us because a tour bus had not come to collect us. Male did not ring and lied to us and said that he had.- 20/01/2010, Mr. Robert Horne

Very friendly and helpful staff. Some spoke better English than others. Opened restaurant 30 minutes early for me one day because I was leaving on an early tour. Continuous problems with the internet which was in a very dark room.- 07/11/2009, Mr. Charles Cahn

I was happy with the room and service. Keep it up the good job. If i'll be going to saigon definitely i'll b staying in your hotel again.- 24/06/2010, Ms. wan razatulsima wan ramli

quality lacking in all aspects- 05/05/2010, Mr. Jim Doyle